Wednesday, March 4, 2009

Ok, I will talk about my day in another post, probably tomorrow.

The issue I am talking about: Should the National Dental Appointment have a maximum number of people visiting the clinic and have bad communication between clinics?

Problem:

Miscommunication between the clinics. I say this as my two appointments, of equal importance, fell on the same day. They are the Root Canal Treatment and a Saliva Test. Anyway, they both are on the same day at the same time.
Too many patients at the same clinic. I was at the NDC today and the clinic was full house. Evveryone was there waiting to be seen or are waiting to pay.
Public disturbance. This was seen today at the NDC. A girl was screaming at the top of her voice and still laughed. That was very bad as the girl had a piercing voice, and screaming in a public place, widely visited, like a mad person on the loose.

Assumptions:

I think that the two clinics probably was careless and did not pay attention to the other appointments.
I think that the patients were arranged to meet different doctors in the same clinic at the same time.
I think that her parents, in this case, her mother could not control her, the mother evidently looked embarrassed.

Point of View:

I take the point of view of a member of the public visiting the NDC for an appointment.

Inferences:

The NDC does not check thoroughly for any appointments that fall on the same day as they do not keep a record of the appointments.
The NDC do not try to arrange for people to have appointments on different dates or at different times.
The girl is very hyperactive as her mother cannot control her emotions at all.

Consequences:

Miscommunication
Overcrowding
Public disturbance

The Three Problems mentioned above.

Solutions:

They could keep a record of the appointments and check the appointment cards or the schedule thoroughly befor giving the patient a date for check-up.
Since they have kept a record of the appointment schedules, check if there is a suitable date or a time for the patient to have his appointment and to also prevent overcrowding of patients.
If the girl is not one having the check-up, it is advisable to leave the girl at home or they are able to learn from professionals on how to handle hyperactive children.

Do not agree with me? Want to express your thoughts? You can, once I figured how to add the comments function.

Arsenal fanatic, Yee Hark

4:37 AM
Blogged

0 Comments:

Post a Comment